My wife Nichelle is listed above but I was the one who had the exam. I am Rick Tuman. I... read moreMy wife Nichelle is listed above but I was the one who had the exam. I am Rick Tuman. I was impressed and pleased with the number of machines used for testing and the skill of the technicians conducting them as well as their knowledge about each task they were doing. I was glad that the practice not only enforced masking but used a strong tape to keep mine correctly affixed. I'd recommend the front desk staff person being in the loop regarding wait time from time of entry and having completed the 'paperwork.' Front of house staff are your first impression folks. From start to finish, I was in-house at least 90-minutes, which I consider reasonable, given the scope of the exam. However, when I finally met the doctor and her transcriber at the tail-end of the visit, I was tired from all that transpired prior. Given the amount of testing, while I got the 'OK' from the doctor about my eyes, along with her asking if I had any concerns, since so much testing had been done, I was fatigued and as a result, did not have that much interaction with her, which is regrettable as that is just as important a part of the exam as the testing. I don't 'know' how this can be addressed but the sum total of the time spent prior to meeting the doctor left me less responsive when meeting her than I'd prefer. read less

Relocating from Illinois where my Doctor is the best. It has taken me many years to find that I... read moreRelocating from Illinois where my Doctor is the best. It has taken me many years to find that I strongly recommend this group. Very client friendly, the staff is an asset and if I could.. 10 stars read less

Everyone is efficient and professional as well as working hard to completetesting. Dr Swanson is the best and always pleased... read moreEveryone is efficient and professional as well as working hard to completetesting. Dr Swanson is the best and always pleased with her thorough exams and caring way. read less

My Last visit to your offices was for a contact lens appointment with Claire. Every time I meet with Claire... read moreMy Last visit to your offices was for a contact lens appointment with Claire. Every time I meet with Claire she is so upbeat so professional and so willing to help. She is to be commended for her patient care and attention. read less

A very positive experience! Professional and truthful!

Courteous service from everyone is evident while all the movement is like clockwork.

Dr. Fagadau is an outstanding doctor. In addition he is very thorough, has the latest equipment and takes the... read moreDr. Fagadau is an outstanding doctor. In addition he is very thorough, has the latest equipment and takes the time to answer all your questions and carefully explain his findings. read less

Excellent, professional service and patient care.

Very efficient. Not wearing glasses now

Great experience start to finish and with each member of the staff and Dr. Swanson! :)

This Eye Physicians Practice is excellent. Dr. Swanson is thorough and an expert in her practice. All of the eye... read moreThis Eye Physicians Practice is excellent. Dr. Swanson is thorough and an expert in her practice. All of the eye technicians are knowledgeable and take the time to listen to my concerns. I choose to come to this practice because they care and are excellent. read less

Best experience I've ever had with an ophthalmologist. I didn't know what I was missing. My appointments are always on... read moreBest experience I've ever had with an ophthalmologist. I didn't know what I was missing. My appointments are always on time and my emergency service was handled the same day, very quickly. Thank you so much! read less

Y'all are doing perfectly doing what you are doing!!!!!

Everyone who worked with me was capable, efficient and explained exactly what they were doing. I was very impressed with... read moreEveryone who worked with me was capable, efficient and explained exactly what they were doing. I was very impressed with the technology. read less

"I interacted with multiple staff through my very thorough appointment and was highly impressed with every member of Dr Swanson's... read more"I interacted with multiple staff through my very thorough appointment and was highly impressed with every member of Dr Swanson's team. Dr Swanson was very patient with my many questions & made me feel very calm with her very easy to understand answers. Thank you." read less

Dr. Swanson and her team are hands down the best in expertise, compassion, timeliness and communication of any doctor's office... read moreDr. Swanson and her team are hands down the best in expertise, compassion, timeliness and communication of any doctor's office I have ever experienced. My husband had a very unique eye condition that other doctors gave up on and Dr. Swanson, not only knew exactly how to help, but also showed kindness and understanding . I also have only had A+ experiences both in person and through telemedicine. She is my Dr. hero and i Love her ! read less

Dr. Swanson has been an excellent doctor for me for 5+ years. And given her caring empathetic manner, I encouraged... read moreDr. Swanson has been an excellent doctor for me for 5+ years. And given her caring empathetic manner, I encouraged my mother to see her as well, after my mom had had a stressful experience with another practice. With Dr. Swanson, my mother experienced not only relief from worry about seeing the eye doctor, but also improved vision given Dr. Swanson's care for her specific needs. read less

Dr. Swanson has been an excellent doctor for me for 5+ years. And given her caring empathetic manner, I encouraged... read moreDr. Swanson has been an excellent doctor for me for 5+ years. And given her caring empathetic manner, I encouraged my mother to see her as well, after my mom had had a stressful experience with another practice. With Dr. Swanson, my mother experienced not only relief from worry about seeing the eye doctor, but also improved vision given Dr. Swanson's care for her specific needs. read less

Dr Swanson has been taking care of my vision needs for over 15 years. I trust her completely. She takes... read moreDr Swanson has been taking care of my vision needs for over 15 years. I trust her completely. She takes care of my wife and daughter on my referral. read less

I am not a fan of the eye doc but I LOVE coming here!I know this may be hard to... read moreI am not a fan of the eye doc but I LOVE coming here!I know this may be hard to believe but even though I live in Austin now, I love this practice so much that I come back to Dallas just to see them!That's how wonderful I think they are.The office is very warm and friendly and you can tell that the docs really have your best interests at heart.I also love that they have the latest technology to make sure that your eyes are getting the best they can get.Highly recommend! read less

I go here once a year and highly recommend.

This office is a well oiled machine. They don't waste your time and you hardly wait at all in... read moreThis office is a well oiled machine. They don't waste your time and you hardly wait at all in any one spot. Dr. Mirza explained things well and asked good questions. I had a good visit and will be using them again in the future! read less

Dr. Swanson is a excellent professional We brought our 9 year old son, for a second opinion and now... read moreDr. Swanson is a excellent professional We brought our 9 year old son, for a second opinion and now it will be our first option, all the staff very kind and excellent care100% recommended.Thank you very much read less

Dr. Swanson is an excellent Doctor. Her bedside manner is very thorough and informative. She gives the patient honest and... read moreDr. Swanson is an excellent Doctor. Her bedside manner is very thorough and informative. She gives the patient honest and informative suggestions and I appreciate that very much. She answered all of my questions and concerns. The front desk staff is also very courteous and my wait time was short as I was called in soon after signing in. I would refer my family, friends and colleagues. read less

I drive over 50 miles to get to this location when in need of a vision checkup or new prescription.... read moreI drive over 50 miles to get to this location when in need of a vision checkup or new prescription. Years back, I had severe headache issues that seemed to be caused by vision correction (my contact lenses). Through a series of visits, Mr. Fitzpatrick was able to find the correct solution that helped my headaches go away. I am always impressed by the level of attention and true care that I receive every time I visit. Definitely worth taking a moment of my time out to say thank you. read less

Dr. Swanson is one of the best doctors hands down. Both she and her staff are what I call... read moreDr. Swanson is one of the best doctors hands down. Both she and her staff are what I call true AWESOMENESS! When I called last week to ask a follow up question, I was told her assistant would call me back that day. To my surprise Dr. Swanson returned the call. How many doctors do that when it was a simple question? I went in to get eye plugs today (was a little nervous), and they explained everything that would be done in detail, and it was pain free! Bye Bye Dry eyes.Love you guys!Sandy Hall read less

After being sick a year with my eyes hurting and severe migraines in and out of the ER and also... read moreAfter being sick a year with my eyes hurting and severe migraines in and out of the ER and also saw 3 other optic neurologist I was finally referred to Dr. Swanson which is now my hero. She diagnosed that I have severe dry eyes and put plugs in and I finally got relief! She is the best! read less

Dr. Swanson is an amazing ophthalmologist. I was blown away by the staff, the high-tech equipment, and her/their attention... read moreDr. Swanson is an amazing ophthalmologist. I was blown away by the staff, the high-tech equipment, and her/their attention to detail. An expert technician conducted my initial eye exam, which took approximately 15-30mins. After dilation, Dr. Swanson conducted the rest of the exam for the next 15-20mins which consisted of a range of tests, questions, insight, etc. Based on her questions, it is obvious that she is collecting data to improve medical care for her patients and possibly for research purposes. Very impressed and highly recommend. read less

She's the best eye doctor I've ever had. Diagnosed a problem no one else could. Very professional and... read moreShe's the best eye doctor I've ever had. Diagnosed a problem no one else could. Very professional and her staff is terrific! read less

I just saw Claire for new contacts. She was awesome! She took her time explaining to me what was going... read moreI just saw Claire for new contacts. She was awesome! She took her time explaining to me what was going on with my eyes, and my options for different contacts. Great place! read less

I am a physician who has worn glasses for myopia for 30+ years. I have seen many fine physicians over... read moreI am a physician who has worn glasses for myopia for 30+ years. I have seen many fine physicians over those years. Dr. Fagadau has impressed me with his skill and clinical judgement. I trust my eyes to him. His office staff are well trained and organized. This too is a reflection of the physician who set up this practice. I am entirely confident that you will not find better care anywhere than this practice. read less

Dr.Fagadau is very Professional and great knowledgeable, Staff is really Awesome. I Strongly recommend them.

Exceptional, professional all the way.

Dr. Swanson (ophthalmologist) and Mr. Fitzpatrick (Dry Eye Contact specialist) were both very helpful with my dry eye problem. The... read moreDr. Swanson (ophthalmologist) and Mr. Fitzpatrick (Dry Eye Contact specialist) were both very helpful with my dry eye problem. The rest of the staff is very friendly, professional, and hard working. They have worked me in when I had a problem, and during my normal appointment times I have not had to wait an excessively long time to be seen (normal 15-20 min wait for most doctors). read less

I went in for an eye exam and MS screening and Dr. Swanson gets all A's. She was explicative, patient,... read moreI went in for an eye exam and MS screening and Dr. Swanson gets all A's. She was explicative, patient, understanding, and very helpful. I was very impressed with her caring demeanor and professionalism. This is a very busy office, but they manage to move everyone around in an orderly way and get everyone seen. I definitely would print off the new patient paperwork from their site and have it ready to go when you get there to hasten the process. Dr. Swanson was great. I will have my husband go to this doctor from now on. read less

Great experience. I went for my annual exam last time and just booked another appointment today, very nice receptionist. ... read moreGreat experience. I went for my annual exam last time and just booked another appointment today, very nice receptionist. Great location, parking and building. They are great and Dr Swanson is gentle, personable and a great eye Dr. read less

Very well organized and efficient; Dr. Swanson is very knowledgeable and caring!

Dr. Swanson's procedure for dry eye was a miraculous!!

Dr. Swanson is truly the BEST ophthalmologist I have ever been to. In 2011, I went through 5 doctors before... read moreDr. Swanson is truly the BEST ophthalmologist I have ever been to. In 2011, I went through 5 doctors before seeing Dr. Swanson who finally was able to diagnose and treat my dry eyes and other problems caused by the dry eyes. I have been back to her in 2014, and now again in 2016. Both visits were because I tried a new doctor closer to home and they did not fully understand the extent of my condition. I ended up with the same problems and back to Dr. Swanson to fix them. I will never change a contact lens or put any type of eye drop in my eye again without approval of Dr. Swanson! Because of my experiences, she is now treating my sister and mom for dry eyes as well! She has helped all of us tremendously!!Claire is also a huge help with finding a contact lens that is perfect for you! read less

I have been a patient of Dr. Swanson for over 10 years. At one time her office was a... read moreI have been a patient of Dr. Swanson for over 10 years. At one time her office was a mere 15 minutes from my home. When she moved to the new practice, I followed despite the fact that it now takes me 50-60 minutes to get there. She is the best eye doctor that I have ever been to and now my daughter sees her as well. She is very professional and the staff is proficient and accommodating to patients needs. read less

Always courteous and professional. Very nice experience!!

Dr. Fagadau, his technical staff, and administrative staff are outstanding. Their office is equipped with the most modern diagnostic equipment... read moreDr. Fagadau, his technical staff, and administrative staff are outstanding. Their office is equipped with the most modern diagnostic equipment available. They are efficient, friendly, extremely competent, and explain everything in clear and understandable language. Have been a patient for over a decade, and will continue to be. If I could give them a 6th star, I would. read less

I see Dr. Susan Swanson, she's very courteous and intelligent when it comes to discussing issues and is always happy... read moreI see Dr. Susan Swanson, she's very courteous and intelligent when it comes to discussing issues and is always happy to explain results at length as needed. Great location, ample street parking and a very clean facility. I enjoy trips to this doctor! read less

Dr. Fagadau has been my doctor for years. Very pleased!

I am very satisfied with Fagadau & Hawk. I came to them because I followed Dr. Susan Swanson there... read moreI am very satisfied with Fagadau & Hawk. I came to them because I followed Dr. Susan Swanson there several years ago. I cannot say enough about her wonderful care of my eyes and the eyes of a lot of my husband's family. She is a warm,caring doctor and is always willing to answer my concerns.I have had one cataract done by Dr. Hawk and will have the other done when I feel ready. The surgery went very well. In my opinion, these are excellent eye doctors, I highly recommend them. read less

Fagadau & his staff are extreemly professional & Fagadau is a patient's dream-personable, fast, answers every question & makes one... read moreFagadau & his staff are extreemly professional & Fagadau is a patient's dream-personable, fast, answers every question & makes one want to be a long term--or not-patient read less

Dr Fagadau and his very capable staff have taken very good care of me through Cataract surgery ( it was... read moreDr Fagadau and his very capable staff have taken very good care of me through Cataract surgery ( it was a breeze ) and take care of my general eye care including Glaucoma ! I feel safe and comfortable always , I highly recommend them allHarvey S Haigh read less

Have been a happy patient of Dr. Fagadau. Recently, I need to see the doctor right away but Dr.... read moreHave been a happy patient of Dr. Fagadau. Recently, I need to see the doctor right away but Dr. Fagadau was busy. I saw Dr. Swanson instead. Loved her! Took good care of me. Thanks to the whole of Fagadau & Hawk! read less

I recently had a cataract surgery done by Dr. Hawk. He worked very professionally. The change is like... read moreI recently had a cataract surgery done by Dr. Hawk. He worked very professionally. The change is like night and day, I can now see. The ambiance and staff of the office is such that every visit is pleasant quick and efficient. read less

Dr. Hawk and his staff are the best. I work for an internal medicine doctor and we refer to... read moreDr. Hawk and his staff are the best. I work for an internal medicine doctor and we refer to this office all the time but I personally have never gone to see them. Now I have and they were great very efficient and very clean and personable. Everyone from check in to check out was great. read less

I had my first cataract surgery 5 days ago and am already seeing MUCH better than I expected--20/20 for intermediate/close... read moreI had my first cataract surgery 5 days ago and am already seeing MUCH better than I expected--20/20 for intermediate/close up. I've worn glasses for 48 years so this is absolutely amazing! I can't wait for the next surgery to remove the other cataract.Dr. Fagadau is an awesome doctor and his staff are all great! They were all very prompt to call me back when I had questions and Dr. Fagadau even called me twice after my surgery-- not something that happens very often these days!It's a long drive for me to get there but worth it--and like another reviewer said, I'd give them more stars if I could! read less

What a wonderfully comprehensive exam and knowledgeable team of professionals. It was great to finally find a team that provided... read moreWhat a wonderfully comprehensive exam and knowledgeable team of professionals. It was great to finally find a team that provided a diagnosis and prompt treatment for an important lingering issue. The technical staff are all superb! Thank you, Victoria! read less

Dr. Fagadau is kind, patient and smart. I would trust him to do anything with my eyes. He has a... read moreDr. Fagadau is kind, patient and smart. I would trust him to do anything with my eyes. He has a beautiful office centrally located and very clean. Be prepared for a wait, the whole procedure takes time. The wait is just the price of going to an excellent doctor. read less

Claire Shaw is amazing. She takes her time listening to your contact lens issues and is very thorough in... read moreClaire Shaw is amazing. She takes her time listening to your contact lens issues and is very thorough in trying to find the best fit. Most places just slap you with whatever brand they are hawking and push you to order a year supply on the spot. Claire provides 2-3 weeks of a sample and schedules a followup to make sure you are happy before you purchase. I've had contact lens problems for years but not anymore. Highly recommend. read less

I have been a patient of Dr. Hawk for about two years after being referred by my sister. He... read moreI have been a patient of Dr. Hawk for about two years after being referred by my sister. He is an excellent doctor and did cataract surgery on both my eyes. He did quick follow up procedures to remove a slight cloudiness which is common. I have excellent vision and could not be more happy with Dr. Hawk or with his staff. They are friendly, knowledgeable, helpful and I feel that I am getting the best care available. I would recommend them highly to anyone needing eye care. read less

Expert care in a friendly, clean, well-lighted place. Can't go wrong here.

My husband had eye surgery and I had two cataracts removed.Could not have had better care.

Have been going to Dr Fagadau for 20+ years; for contacts for the 1st 13 years and Lasik since then.... read moreHave been going to Dr Fagadau for 20+ years; for contacts for the 1st 13 years and Lasik since then. My mother went to Dr Hawk for about the same length of time. My partner goes. Out friends, many of them doctors go.They have a great practice - the staff is friendly and seem happy to work there, the medical care is exceptional, the doctors are kind and neither patronize nor hide behind a bunch of medical terminology. read less

Five Stars Great doctor, great contact lens specialist, great staff! The best of care.

I have been seeing Steve Fitzpatrick for contacts and Dr. Fagadau since Dr. Key went strictly into eye surgery and... read moreI have been seeing Steve Fitzpatrick for contacts and Dr. Fagadau since Dr. Key went strictly into eye surgery and referred me, years ago! I have always been very happy with the doctors, and I feel the service and friendliness has gotten even better over the years. I highly recommend Fagadau and Hawk and Steve Fitzpatrick! Thank you for taking such good care of me! read less

In the last month I have had lots of contact with Fagadau and Hawk. I could not be more pleased... read moreIn the last month I have had lots of contact with Fagadau and Hawk. I could not be more pleased with the care I received from them. I had cataract surgery on both eyes. The first eye had a few problems and they were dealt with in a caring, personal but professional way by Susan Swanson. She really impressed me with her follow up and wonderful manner. Also Kay, who goes over all things cataract with you was wonderful. She answered every question and was great about working the surgery dates around my job. And then there was Dr. Fagadau!! He was the most caring, concerned individual. I always thought he was a very talented surgeon but I felt I got great care before and after my surgeries also. I can't imagine why anyone would want to go anywhere else for their vision needs! read less

I received great personal care here. I would highly recommend to anyone needing vision/eye care!

Dr. Susan Swanson is very thorough, friendly, & knowledgeable. My experience was a very good one.

I've been a patient of Dr. Swanson for over 15 years. Dr. Swanson was the first ophthalmologist to correctly... read moreI've been a patient of Dr. Swanson for over 15 years. Dr. Swanson was the first ophthalmologist to correctly diagnose my eye problem and to treat it successfully. Due to an eyelash problem, I see Dr. Swanson every two months and depend on her for all my vision care. I find Dr. Swanson and her staff to be courteous and efficient. I have recommended Dr. Swanson to friends and anyone who needs good eye care.Charlie Taylor read less

Dr. Fagadau has cared for our family's eyes for over 30 years. He is a great doctor and always... read moreDr. Fagadau has cared for our family's eyes for over 30 years. He is a great doctor and always very personable and professional. He has treated us for various eye infections over the years and also has done lens replacement surgery on both my husband's eyes and my eyes. Thanks, Dr. Fagadau and staff for the loving care we have experienced. read less

Dr. Hawk's glasses prescription for my difficult to correct eyesight has allowed me better than 20/20 vision. The cataract... read moreDr. Hawk's glasses prescription for my difficult to correct eyesight has allowed me better than 20/20 vision. The cataract surgeries on both my eyes were a rousing success. I sought Dr. Hawk's help recently with a worrisome cloudy vision problem. He reassured me that it was a common post-operative condition he could correct that day. He did. He also prescribed for my dry-eye condition. All this in a 2 hour office visit. The next day, my vision was back to normal.The technicians are professional, patient, and friendly. The office staff is efficient, courteous, and tactful.My husband, a hard to please engineer, will ask Dr. Hawk to remove his cataracts when the time comes. Our family respects and highly recommends this practice. read less

This practice is very professional, you are seen quickly, the techs are very knowledgeable and are happy to answer any... read moreThis practice is very professional, you are seen quickly, the techs are very knowledgeable and are happy to answer any question(s) you may have. You are never rushed and again, get one-on-one attention. Dr. Fagadau is wonderful, and I highly recommend him, as I do Claire Shaw for contacts--she is awesome. I recommend Fagadau, Hawk & Swanson without reservation--you will be very pleased if you choose this practice! read less

My family and I have been happy patients for at least 25 years. Dr. Fagadau has been our ophthalmologist and... read moreMy family and I have been happy patients for at least 25 years. Dr. Fagadau has been our ophthalmologist and eye surgeon, and Mr. Fitzpatrick provides for our contact lens care. They are always caring and committed to perfection. The new remodeled office makes the experience even more enjoyable. read less

I have visited Dr. Fagadau and Hawk's office for over 20 years driving 45 minutes to reach them. I... read moreI have visited Dr. Fagadau and Hawk's office for over 20 years driving 45 minutes to reach them. I drive that much because their services and care over the years has been outstanding. They provide excellent care and have an outstanding staff. read less

Dr. Susan Swanson is the best eye doctor I've EVER seen. Everyone I refer to her(approximately 10 people so far)... read moreDr. Susan Swanson is the best eye doctor I've EVER seen. Everyone I refer to her(approximately 10 people so far) loves her too. I have serious eye problems and she has been fantastic helping me manage my condition. She takes great care of all her patients. I can't recommend her highly enough or say enough good things about her. Simply put, she's the BEST! read less

Dr. Swanson is terrific, the absolute best.

Great doctor's office and knowledgeable staff.

Dr. Chip Fagadau has taken care of my vision needs for thirty years. I have always been seen in... read moreDr. Chip Fagadau has taken care of my vision needs for thirty years. I have always been seen in a timely, friendly and professional manner. The office staff is cordial, knowledgeable and efficient. I would highly recommend Dr. Fagadau and his staff to anyone wanting excellence in complete eye care. read less

Excellent care from Dr. Swanson and technicians. Thorough exam with follow up appointment to ensure proper glasses prescription. Professional,... read moreExcellent care from Dr. Swanson and technicians. Thorough exam with follow up appointment to ensure proper glasses prescription. Professional, knowledgeable, compassionate, courteous. Highly recommend. read less

Because of her expertise, I followed Dr Susan Swanson to this location which is a 45 minute access from my... read moreBecause of her expertise, I followed Dr Susan Swanson to this location which is a 45 minute access from my home. She is very thorough and detailed in her exam. Claire is extremely knowledgeable about contact lens and care. The entire staff is friendly, thoughtful and kind. The whole process from start to finish, including the procurement of my lenses is smooth and simple. Very refreshing in todays healthcare world! read less

In all my years of eye care in 7 states and Canada this practice is the very best I have... read moreIn all my years of eye care in 7 states and Canada this practice is the very best I have ever encountered. It is professional in all aspects of the services they provide and I am very satisfied AND grateful to be a patient of Clair ann Susan. read less

I visited Dr. Susan Swanson several years ago in the Plano area. My experience was excellent at that time. When... read moreI visited Dr. Susan Swanson several years ago in the Plano area. My experience was excellent at that time. When it was time for an eye check up, I found herat a new location in Dallas. I was extremely satisfied and received great service and options for all of my eye care needs. I highly recommend this group! read less

Excellent and complete care.

I have been a happy patient for at least 25 years. Dr. Fagadau has been our ophthalmologist and eye surgeon,... read moreI have been a happy patient for at least 25 years. Dr. Fagadau has been our ophthalmologist and eye surgeon, Mr. Fitzpatrick provides for our contact lens care. They are always caring and have what I think is a conservative approach to eye health and vision correction. Dr. Fagadau and his staff are constantly improving the patient experience and are committed to continuing education. read less

Visiting this office is a very pleasant experience! Very friendly and knowledgeable staff. I have seen both doctors... read moreVisiting this office is a very pleasant experience! Very friendly and knowledgeable staff. I have seen both doctors and think both of them are very good. I've spent most of my time there with Steve Fitzpatrick. He is more than helpful and is not satisfied until you have the best and most comfortable contact lens - of course, perfect vision is also a requirement of his. I am very happy that my friend referred me to this office. read less